Modern architectural railway station interior

OUR APPROACH

OUR APPROACH

Clearer information.

Clearer information.

Clearer information.

Stronger decisions.

Stronger decisions.

Stronger decisions.

Better outcomes.

Better outcomes.

Better outcomes.

We help built-asset owners and project teams define the information they need, determine when it is needed, establish how it should be exchanged, and assess whether it can be trusted for the decisions it must support.

We help built-asset owners and project teams define the information they need, determine when it is needed, establish how it should be exchanged, and assess whether it can be trusted for the decisions it must support.

Our Information Approach
1. Decision
Establish the decision, operational need or outcome the information must support.
2. Requirements
Define the organisational, asset and exchange information requirements needed to support that purpose.
OIR · AIR · EIR
3. Information Need
Define the information that is proportionate and appropriate to the purpose for which it is required.
LOIN
4. Exchange Point
Establish when information is required, between whom it is exchanged and the purpose of that exchange.
IEPs
5. Review & Acceptance
Clarify who provides, reviews and receives the information, what must be checked and what determines acceptance.
6. Use
Use accepted and traceable information to support subsequent project, asset and operational decisions.
Every information requirement should remain traceable to the purpose it exists to support.
Principles That Guide Our Work
Purpose first
Information exists to support decisions. We begin with the purpose, not the deliverable.
Proportionate information
Information should be appropriate to its purpose — neither more nor less than the need requires.
Defined responsibilities
Who provides, reviews, receives and accepts information is clearly established.
Assurance by design
Review, acceptance and traceability should be considered before information is relied upon.
Traceable through the lifecycle
Information should remain connected to its requirement, exchange and source as it moves through the asset lifecycle.
Informed by relevant frameworks
Relevant information-management, health-and-safety, security and fire-safety frameworks inform our approach according to the project and asset context.
How We Work

Collaborative.
Pragmatic.
Outcome focused.

We work with clients and project teams to understand the decisions information must support, identify gaps in requirements and responsibilities, and clarify the information needs, exchange points, review and acceptance activities involved.

The result is a clearer route from organisational need to trusted information that can be used with confidence.

Let’s work together
Have a challenge or question?
We’d love to hear from you.
Get in touch →

Exploring how better information requirements, exchange and assurance support better decisions across the built environment.

Topics

Information Requirements

Information Exchange

Information Assurance

Drawing Information

Asset Information

Health & Safety Information

© 2026 Kendi. All rights reserved.

Exploring how better information requirements, exchange and assurance support better decisions across the built environment.

Topics

Information Requirements

Information Exchange

Information Assurance

Drawing Information

Asset Information

Health & Safety Information

© 2026 Kendi. All rights reserved.

Exploring how better information requirements, exchange and assurance support better decisions across the built environment.

Topics

Information Requirements

Information Exchange

Information Assurance

Drawing Information

Asset Information

Health & Safety Information

© 2026 Kendi. All rights reserved.