Organisations generate and retain enormous volumes of information, but having more information does not necessarily mean having better information.
Kendi starts with a different question: what decision or operational activity must this information support?
From there, we consider the requirements, responsibilities, exchange points and controls needed to make information complete, current, traceable and usable for its intended purpose.
STANDARDS IN PRACTICE
Recognised standards, regulations and industry guidance provide important frameworks for built-asset information management. The challenge is translating those principles into information that supports real organisational, project and asset decisions.
Our work considers how organisational needs connect to information requirements, appropriate information need, exchange points, responsibilities, review, acceptance and subsequent use.
Relevant information-management, health-and-safety, security and fire-safety frameworks may inform the work according to the project and asset context. The objective remains practical: information that can be understood, traced and used.
Purpose
Information should exist to support a defined decision, activity or operational need.
Proportionality
The information required should be appropriate to its purpose and point in the asset lifecycle.
Traceability
Requirements and information should remain connected to the decisions and sources they support.
Assurance
Information should be reviewed before it is relied upon.
Usability
Accepted information should remain understandable and useful beyond the immediate exchange.
